Privacy policy.

Effective Date: 1/1/25
AJ Equestrian LLC
AJ Equestrian | Bonnet Bond

At AJ Equestrian, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, interact with our brand on Instagram, Facebook, TikTok, or use any of our services.

By accessing our website or engaging with our content on social platforms, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with us:

  • Personal Information: Name, email address, phone number, shipping/billing address (if making a purchase), and payment details.

  • Social Media Information: Public profile name, likes, comments, and other information you make available through social media platforms (Instagram, Facebook, TikTok).

  • Device and Usage Data: IP address, browser type, device ID, location, pages visited, clicks, and time spent on site.

  • Cookies and Tracking Technologies: Used to analyze behavior, track preferences, and enhance your experience on our website.

2. How We Use Your Information

We may use the information collected to:

  • Process and fulfill orders

  • Provide customer service and respond to inquiries

  • Send promotional emails or SMS (if you’ve opted in)

  • Run social media campaigns and ad retargeting

  • Improve website and user experience

  • Prevent fraud and secure our platform

3. Social Media Platforms

When engaging with AJ Equestrian via Instagram, Facebook, or TikTok:

  • Your interactions (likes, shares, comments, DMs) are subject to the respective platform’s privacy policies.

  • We may analyze engagement for marketing purposes but do not collect sensitive personal data without consent.

  • Social media insights may be used to improve ad targeting and campaign performance.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

  • Trusted third-party service providers (e.g., shipping companies, payment processors, email platforms)

  • Legal authorities, if required by law or to protect our rights

  • Marketing platforms (e.g., Meta, TikTok) in compliance with ad guidelines

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember user preferences

  • Track performance and analytics

  • Enable ad personalization across platforms

You may opt out of cookies via your browser settings or through tools like the Meta Ad Preferences and TikTok Ad Settings.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you

  • Correction: Request correction of inaccurate or incomplete data

  • Deletion: Request deletion of your personal data (subject to limitations)

  • Opt-Out: Unsubscribe from email or SMS marketing at any time

To exercise these rights, please contact us at [Insert Contact Email].

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

8. Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website or posts may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the effective date.

11. Notice of Claims & Dispute Resolution

Before initiating any legal action or claim against AJ Equestrian LLC, you agree to provide us with written notice of the issue and allow us 30 days to attempt to resolve the matter informally.

    •    The written notice must include:

    •    Your full name and contact information

    •    A detailed description of your complaint or claim

    •    The specific relief or resolution you are seeking

    •    The notice must be sent to:

AJ Equestrian LLC

Email: Info@AJEquestrian.com

If the dispute is not resolved within 30 days of receiving the notice, you may then pursue your claim through appropriate legal channels. This notice requirement applies to all claims, regardless of whether they arise from this Privacy Policy, your use of our website, social media pages, or related services.

12. Arbitration Agreement

You and AJ Equestrian LLC agree that any disputes, claims, or controversies arising out of or relating to your use of our website, services, products, or this Privacy Policy—after the required 30-day notice period—shall be resolved exclusively and finally through binding arbitration, rather than in court.

Key Terms:

    •    Arbitration will be conducted confidentially by a neutral arbitrator through a reputable arbitration organization (such as AAA or JAMS).

    •    The arbitration will follow the Federal Arbitration Act (FAA) and its procedures unless otherwise agreed upon in writing.

    •    Arbitration may occur remotely or in [Insert County and State of Business Operations].

    •    You agree to waive any right to a jury trial or to participate in a class action lawsuit or class-wide arbitration.

    •    The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this agreement.

Exceptions:

This agreement does not prevent either party from seeking injunctive or equitable relief for unauthorized use of intellectual property or breach of confidentiality.

13. Contact Us

For any questions or concerns regarding this policy, please contact:

AJ Equestrian LLC
Email: Info@AJEquestrian.coom